I have a new word to add to my list, that many of you have heard, of words to abolish from your self-storage vocabulary (see ISS 1/2/2007). That word is “free”. I see the word free all of the time in relation to self-storage. You may have read…

This one has been bothering me ever since the Question and Answer Session at the ISS Expo at the Venetian in Las Vegas in February of this year. I just had to write about it this month. A question was asked at the Session about using the facility…