It is no secret that the economy is not in good shape. Particularly financing, including the commercial finance market, has tanked. As such, self-storage operators are finding themselves faced more and more with business occupants who go out of business. Self-storage owners are finding themselves in a position…
Recently I was contacted by a self-storage facility that had a break-in, over 50 units were affected and the owner expressed concern over media coverage of this event and how it would effect their business. I realized I had never written an article for ISS about being ready…
The May Inside Self Storage Legal Learning With Jeffrey J. Greenberger webinar was on the subject of protecting your customer’s personally identifiable information. This is an important topic and if you missed the Webinar, I would encourage you to listen to the webinar on ISS website. One question…
Recently I had lunch with a friend who is an insurance adjuster, whose company does a lot of self-storage claim adjustments. He told me a story of his West coast counterpart who was reporting a large number of a new type insurance claim that he has had to…
QUESTION: I have read in several places that you say you do not like the term “Climate Control”. What is wrong with this term, and given that the industry uses it everywhere, what term should we use? ANSWER: My concern with the term climate control is exactly is…
QUESTION: Is it a good idea to have a minimum bid at any lien sale at our facility? ANSWER: I am not normally known to be quite so definitive with my answers in these articles but my answer in is particular instance is it is NOT a good…
QUESTION: Have I validly increased rent for my occupants if I give tenants written notice of the increase without obtaining a signature on a new lease? ANSWER: This is commonly asked question, and, I know that people have opinions that are all over the board on this subject.…
QUESTION: This month’s question is: I had an occupant who was a pharmaceutical representative who went into default after, I believe, he was fired from his job. After I went through all of the necessary notices, advertising, etc., I cut the lock and, as I expected it is,…
QUESTION: Can I change a Tenant’s address based on his/her email to me? (this particular question comes from the State of Florida ) ANSWER: Maintaining an accurate database of your occupants “last known address” is one of the most important and challenging aspects of the operation of your…
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