Categories 2007-10 2009 Articles

Q&A – Tenant’s Address

QUESTION: Can I change a Tenant’s address based on his/her email to me? (this particular question comes from the State of Florida ) ANSWER: Maintaining an accurate database of your occupants “last known address” is one of the most important and challenging aspects of the operation of your…

Categories 2007-10 2008 Articles

Initial Here – A Bad Idea

There are many important provisions in a Self-Storage lease between the operator and a tenant. As a matter of fact, I often argue that if you bother to put a provision in your Lease Agreement with a tenant, it must be very important to you and relevant to…

Categories 2007-10 2008 Articles

What Exactly Does “FREE” Mean?

I have a new word to add to my list, that many of you have heard, of words to abolish from your self-storage vocabulary (see ISS 1/2/2007). That word is “free”. I see the word free all of the time in relation to self-storage. You may have read…

Categories 2007-10 2008 Articles

Why Not A Garage Sale?

This one has been bothering me ever since the Question and Answer Session at the ISS Expo at the Venetian in Las Vegas in February of this year. I just had to write about it this month. A question was asked at the Session about using the facility…

Categories 2007 2007-10 Articles

What Other Fees Can I Charge?

The April, 2007 Legal Learning with Jeffrey Greenberger Webinar raised one question so much, that it seemed to create a topic for this column. Our Webinar topic of the month was late fees. The crux of the discussion was that a late fee is, by definition, a liquidated…