Categories ISS Store Recordings

Seven Deadly Challenges to Your Business

There are seven situations that can regularly arise at your self-storage facility―none of which are your fault―that can seriously derail your business if not properly handled. In this class, taught by Jeffrey Greenberger and hosted on Self-Storage Training Institute, you’ll learn about each challenge and how to manage…

Categories ISS Store Recordings

Managing Your Rental Agreement and Tenant Information

The lease is the foundation on which the self-storage operator/customer relationship is built. If your lease is inadequate or fails to cover the types of situations that occur in a day-to-day self-storage operation, your relationship with your tenant is going to be soured or, worse, you could end…

Categories ISS Store Recordings

Lien-Sale Procedures and Sale Rules

One of the stickiest areas of self-storage operation is the practice of lien sales, as it carries a tremendous amount of risk.This class, taught by Jeffrey Greenberger and hosted on Self-Storage Training Institute,  outlines a plan for facility operators preparing for a sale. You’ll learn what that plan…